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Q and A: When is a volunteer really a volunteer?

Published 01/19/2011, Newsday

QUESTION: I am the director of a nonprofit who depends on our volunteers for everything from animal care to answering phones. Without our volunteers, we would not be able to survive. We have been in business for 40 years and have been blessed to have so many caring volunteers throughout the years. Your column about the public-library volunteer who might deserve pay took me by surprise.

Word count: 380

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