Q and A: Program might get overzealous in cleaning PC
Published 11/30/2010, Star Tribune (Minneapolis) (MCT)
About a month ago, I noticed that my 2004 PC running Windows XP was taking longer to start up and connect to the Internet. On the recommendation of a local store, I purchased the Iolo System Mechanic Professional program to help speed up the PC. When I began installing the Iolo program, I was told to uninstall my anti-virus software first, which I did. But I also read online that I should delete some anti-virus components that might remain on the PC by altering the Hkey files, so I did. Then I installed Iolo. Now my PC is slower than ever and I'm getting error messages about the check-disk function (Chkdsk) and about a file or directory on my hard drive that is corrupt and unreadable. What can I do?Word count: 461
The full article is available to newspaper subscribers. If you are a subscriber please log in to continue reading.