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Learning from the MUC crisis

Published 03/05/2012, West Central Tribune

As a concerned citizen attending (the Feb. 27) Municipal Utilities Commission meeting, I was sorry to learn how a less than open, perhaps arrogant-tending style of management (with “lapses” in communication to staff and commissioners) by the general manager, over time, deteriorated into misunderstandings, distrust, and eventual termination of his employment.

Word count: 308

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