Dave Olson, Published April 06 2014
Moorhead computer maker marks 15 years in business
ByteSpeed, which assembles and markets a variety of computer products from its home in south Moorhead, is marking 15 years in business, and business has been good, according to Jason Redfield, the company’s general manager.
Company revenues in the first three months of 2014 were up 70 percent compared to the first quarter of 2013, which was a record quarter, according to Redfield.
“Every year, our revenue increases and our output increases,” he said.
The company has customers in 48 states.
Roughly three-quarters of ByteSpeed’s clients are K-12 schools, with the rest comprised of financial and health care institutions, according to Nate Tower, sales manager for the company.
Tower said a number of factors distinguish ByteSpeed from other computer sellers.
“It’s that personal touch. It’s the focus on customer service and the fact no issue is too small. There’s a great sense of urgency with each customer,” Tower said.
In response to growth, the company essentially doubled its assembly space in a building project that began about 2006 and was completed in 2010.
Now, the company is once more contemplating the need for additional room.
“We’re kind of busting at the seams again. The future will predict what our next steps are – if we need to expand further,” Redfield said.
ByteSpeed doesn’t sell overseas, but many of the computer components it uses come from places like Asia, according to John Tupa, one of the company’s founders.
Tupa said it can be difficult doing business with places like China because when America is sleeping, China is at work and vice versa.
Language issues also crop up, but for the most part modern technology is helping to solve those kinds of issues, according to Tupa.
“Communication has gotten so much better over 15 years,” Tupa said.
Chuck Chadwick, executive director of the Moorhead Business Association, said companies like ByteSpeed are critical to Moorhead, and he said the city could do with more such businesses.
“They are important because most of their customer base is outside of the area. They bring in fresh money,” Chadwick said.
“Businesses that bring in outside resources are essential for a business community; it’s so important to have that sector in our community,” he added.
ByteSpeed fast facts
• Located at 3131 24th Ave. S., in Moorhead, near Menards.
• Custom builds its own line of Intel-based servers, desktops, netbooks, net tablets, laptops and all-in-one computer solutions.
• Has the capability to assemble and ship up to 1,000 computer systems per day.
• Employs about 60 people.
• Offers free 30-day, risk-free trials to test products and support.
Readers can reach Forum reporter Dave Olson at (701) 241-5555