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Forum staff reports, Published March 03 2014

Gate City Bank warns about phone scam, offers tips to avoid being victimized

FARGO – Gate City Bank warns the public about fraudulent phone calls being made to local phone numbers in an attempt to obtain confidential debit card information, such as names, card numbers and passwords.

Both Gate City Bank customers and non-customers are being targeted.

The scam has been reported to the North Dakota and Minnesota attorney generals’ offices and the Federal Trade Commission. Gate City Bank is one of multiple bank names being used in this scam.

Gate City Bank offers tips for avoiding falling victim:

  • Don’t respond to phone calls, emails, faxes or text messages warning of dire consequences if you don’t provide sensitive information immediately.

  • Don’t provide personal information in response to an unsolicited phone call, email, fax or text message, no matter how legitimate it seems.

  • Contact your bank immediately if you’ve responded to what you believe may have been a scam.

  • Contact your bank at a local phone banking number if you’re unsure of the legitimacy of any phone calls.

  • Review your account transactions regularly and contact your bank if you find any unauthorized transactions.

  • Keep your bank informed of your current home and cellphone numbers in the event the bank needs to verify if suspicious activity has occurred.

    The FTC encourages complaints about the phone calls to be reported at (877) 382-4357.