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Bob Ward, Fargo, Published January 12 2014

Letter: A long saga of repeated screw-ups by USPS

This is an open letter for the United States Postal Service since prior attempts at communication seem to go unnoticed.

On Dec. 21, I filled out and placed in my mailbox an “official mail forwarding change of address order” requesting a start date of Dec. 24 for all mail to be forwarded to our winter home in St. George, Utah. You took it upon yourselves to disregard this and continued putting mail in my Fargo mailbox.

On Dec. 30, my wife re-submitted your “official mail forwarding change of address order” online to start immediately. Well you guessed it – our mail continued to be delivered to my Fargo address.

On Jan. 2, my wonderful neighbor went to the Fargo Post Office and reminded you of the online change made on the 30th. Your answer was that it was in your system and everything should now be OK. Well guess what: He called me last night (Jan. 4) to tell me that I am still getting the mail delivered to my Fargo mailbox.

I have tried calling your (800) ASK-USPS line and have waited for half an hour listening to your recording about what wonderful ways you offer for delivering mail (joke). I can never get a real person to answer, and I only have 1,400 cell minutes per month. My neighbor has taken it upon himself to send me all the mail on his nickel as a result of your screw-ups.

To top it all off, I have bills coming due that I have not been able to receive because of no mail forwarded. (I have never had a late fee in my life, but that will now change.)

I hope you can finally get your act together and forward my mail. However, I shouldn’t expect a miracle.