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Forum staff reports, Published February 21 2013

Order bars medical alert firm from ND operations

BISMARCK – The North Dakota Attorney General has issued a cease-and-desist order against a Florida man and his medical alert device companies for alleged violations of state consumer fraud and do-not-call laws.

Attorney General Wayne Stenehjem’s office said in a news release Thursday that Michael Hilgar and his companies, Elite Information Solutions and Worldwide Info Services, sparked numerous complaints that consumers in the state were getting calls that misrepresented the cost of the devices and monitoring services.

The company offered a free medical alert system, but charged a monthly fee for the monitoring service, according to the release.

Authorities also claim the businesses called people on the do-not-call list and used spoofing technology to show 701 area codes on incoming calls to make it appear as though a local company placed the calls.

Hilgar and his companies have failed to respond to a demand for civil investigation, according to the news release.

To file a complaint with the state’s Consumer Protection Division, go online to www.ag.nd.gov or by calling (701) 328-3404.