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Published December 05 2012

Wisconsin court nixes $147,500 award in hair-in-steak case

MADISON, Wis. — A state appeals court says a Texas Roadhouse customer who found human hair in his steak can't collect $147,500 in damages.

Kevin Hansen visited the restaurant in West Bend in February 2008. A manager offered Hansen a new steak after Hansen complained his was overcooked. Believing Hansen wanted free food, cook Ryan Kropp stuffed some of his hair into a slit he cut in the new steak.

Hansen sued Texas Roadhouse. A jury found the restaurant wasn't negligent and Kropp acted on his own but still said the restaurant owed Hansen $147,500 in punitive, compensatory damages and court costs.

The 2nd District Court of Appeals ruled the damage award was improper. The court said the blame lies with Kropp and the restaurant didn't cause his conduct.