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Angie Wieck, Published May 20 2012

It's My Job: Staffing specialist finds jobs for others

By Angie Wieck

awieck@forumcomm.com

FARGO – After earning a bachelor’s degree in business administration from Rasmussen College, Tracey Faltersack began working as a temp for Manpower in Fargo. Her employer at Manpower was so impressed with Faltersack’s work that she offered her a full-time position as a staffing specialist.

Who better to help find people work than someone who went through the process herself?

At a time when many college graduates are entering the workforce, Faltersack sat down to talk about what it is like to make a living finding work for others.

Do you help people find both temporary and full-time employment?

Yes. We fill temporary, temporary to permanent, and direct hire permanent positions. Every client is different as far as what they’re looking for, and so is every candidate. … We work with all different types of positions and all different kinds of industries, anything from professional to industrial.

What can you say about the availability of jobs for new graduates?

It depends on what industry they’re looking to get into. There’s always something for someone. They might have to start at the bottom to work their way up. North Dakota is doing well compared to other states. North Dakota’s unemployment rate is 3 percent. As of March, the rate in Fargo was 3.6 percent. (This is compared to a national unemployment average of 8.1 percent.)

Does the oil industry have any impact on the job market here?

We do feel the effects just due to the fact that we’ve lost employees who go out west. … Because Manpower is an international company with name recognition, we get calls all the time from people in other states about jobs in Williston. That part of the state is not really our niche. Fargo is where we’re at and where we are focused. Being as far away as we are, we don’t know what the safety conditions there are like. Safety is a huge factor in our job placements.

We tell callers (interested in working in the Oil Patch) they need to make sure they have a place to live and that they can afford to pay for it. We then refer them to the Williston and Dickinson Job Service agencies. They’re better able to point them in the right direction.

What are some of the challenges in your job?

The biggest challenges are the (low) unemployment rate and that people are leaving the Fargo area for the west.

It’s also difficult because we can’t find everyone their ideal job. As much as we’d love to, there aren’t always the openings they’re looking for. I want to help everyone who comes through the door, but they need to understand that the North Dakota market is tough.

What do you like best about your job?

Finding people work. I never thought I’d be in this industry, but I love it because I get to help people find work. To be honest, it’s a life-changing event for them. If someone is out of work or looking for a transition, we’re the ones who are finding them work to put food on the table and clothes on their kids’ backs.

It’s really rewarding in that respect.

What kind of advice do you have for job seekers?

Make sure your resume is professional and that you do your research on a prospective employer. Being on time and looking professional are also important.

Be respectful. Treat staffing agency representatives like you would a potential employer. He or she will make the decision where to send candidates to interview or whether to do so at all.


Readers can reach Forum reporter Angie Wieck at (701) 241-5501